AquaOil Full Retention Separator
Full retention separators are designed for use in high-risk areas for fuel and oil spillages, such as roadways and car parks.
Service & Support Solutions
Separator Servicing & Maintenance
Avoid flooding and fines with cost-effective separator service plans from Kingspan Service. By regularly servicing your separators you can reduce the pollution risk on your site.
Why Does my Separator Need to be Serviced?
Separators are designed to capture oil and hazardous substances (such as hydrocarbons, metals, and suspended solids) that would otherwise pollute the environment. Without proper servicing and monitoring, separators can become blocked, leading to overflow or flooding and potentially polluting surrounding groundwater.
With over 70 years of experience in separator servicing, Kingspan Service offers expert maintenance plans for a wide range of fuel, oil, and water treatment separators.
Our service plans are developed using in-depth technical knowledge and in accordance with the Environmental Agency’s Pollution Prevention Guidelines and EN858-2 standards. To avoid the risk of pollution, non-compliance fines, and system failure, explore our Separator Legislation Quick Guide linked here.
Proactive pollution prevention is at the heart of our values. Kingspan's separator service packages are developed in line with our Planet Passionate programme, aimed at reducing pollution, preserving water quality and carbon footprint reduction.
Our Separator Services
Whatever your service enquiry, we're here to help. Choose the option below that best matches your requirements and we'll connect you with the right team.
Service Enquiry
Service EnquiryRegister your Product Warranty
Register your Product WarrantyOut of Hours Support
Out of Hours SupportBuy Replacement Parts
Buy Replacement PartsWhat's Included in a Separator Service Visit?
During our service visit, we will:
*If applicable
Contact the Kingspan Service Team
Contact our experienced team for expert advice, service enquiries or to discuss the right support for your separator system.
Separator Service Packages
A Kingspan Service Plan takes care of the essential maintenance your separator needs to perform reliably. See below for a breakdown of the servicing, checks and maintenance included in your plan.
| Platinum | Diamond | Diamond Plus | |
|---|---|---|---|
| Routine servicing including mechanical & electrical components | Included | Included | Included |
| 24/7 Remote Monitoring with instant email notification+ | Included | Included | Included |
| 25% off call out charges (including one hour onsite and travel costs) | Included | Included | Included |
| Reduced additional labour charges | Included | Included | Included |
| Dedicated account manager | Included | Included | Included |
| Technical support | Included | Included | Included |
| Fully comprehensive service report | Included | Included | Included |
| 10% discount off parts | Included | Not Included | Not Included |
| 15% discount off parts | Not Included | Included | Included |
| Routine emtpy/desludge* | Not Included | Included | Included |
| Certified effluent quality sampling - via accredited laboratories** | Not Included | Not Included | Included |
Smart Monitoring
Effortlessly manage your asset portfolio at the touch of a button - anytime, anywhere.
Remotely monitor the performance of your separator system with the SmartServ Pro II. Gain instant visibility across your estate and eliminate on-site visits.
AquaOil Bypass MDPE & Full Retention GRP Separator
Bypass Separator for areas affected with light contamination and do not require full treatment for high flows.
AquaOil Forecourt Separator
Klargester petrol forecourt separators are designed for use in projects which requires a petrol interceptor to handle potential spillages that typically occur during refuelling or delivery.
AquaTreat Bypass GRP Separator
Kingspan Klargester AquaTreat Bypass GRP separators have been designed for use in SuDS drainage schemes that require mitigation in line with the SuDS manual (CIRIA C753).
AquaTreat Full Retention GRP Separator
The Klargester AquaTreat Full Retention GRP separators have been designed for use in SuDS drainage schemes that require full pollution treatment.
Why Kingspan Service?
Ensure Compliance
Stay one step ahead with expert servicing designed to help keep your systems operating safely and in line with the latest industry standards and regulations.
Our manufacturer-trained engineers carry out thorough inspections and preventative maintenance, giving you confidence that your assets are performing as they should.
Why Kingspan Service?
Nationwide Service Support
With dedicated account managers and a network of experienced engineers across the UK and Ireland, expert support is always within reach. Whether you need routine servicing, technical advice or a system repair, we're here to provide responsive and reliable assistance when you need it most.
Why Kingspan Service?
Flexible Payment Options
Managing your servicing costs shouldn't be complicated.
That's why we offer a range of flexible payment options and service plans, allowing you to spread the cost of maintenance while ensuring your systems continue to receive the care they need.
Why Kingspan Service?
Value for Money
Protect your investment with cost-effective service plans designed to maximise system performance, reduce the risk of unexpected breakdowns and help extend the lifespan of your equipment. Regular maintenance today can help avoid more costly repairs tomorrow.