Service & Support Solutions
Hot Water Cylinder Servicing & Maintenance
Ensure your hot water keeps flowing with a Kingspan Hot Water Cylinder Servicing plan.
With planned servicing from our trained engineers, you can have greater peace of mind knowing your hot water cylinder is being looked after, helping to protect your investment and keep hot water flowing when you need it.
Why Does my Hot Water Cylinder Need to be Serviced?
We recommend that you have your hot water cylinder serviced annually to:
- Ensure efficient performance at all times from your cylinder (and a continuous hot water supply!).
- Prevent unexpected bills, with early identification of potential concerns, reducing costly breakdown and emergency call outs.
- Minimise the risk of failure and potential property damage, keeping your home safe.
Unvented cylinders have a greater service need due to the water being stored in a sealed, pressurised vessel at high temperatures. Your cylinder should be serviced annually by a qualified engineer.
Our Hot Water Cylinder Services
Whatever your service enquiry, we're here to help. Choose the option below that best matches your requirements and we'll connect you with the right team.
Request a Quote
Request a QuoteBook an Engineer Visit
Book an Engineer VisitBuy Replacement Parts
Buy Replacement PartsContact the Kingspan Service Team
Contact our experienced team for expert advice, service enquiries or to discuss the right support for your hot water cylinder.
Trusted & Assured
What's Included in a Hot Water Cylinder Service Visit?
During your service visit, our expert engineer will:
- Inspect your hot water system to ensure it has been installed in compliance with Building Regulations
- Check the flow rates (hot & cold)
- Check the temperature of hot water
- Inspect joints to the cylinder for leaks
- Check for the correct operation of safety relief valves
- Thermostat check and set
- Clean the inline filter within the inlet control set
- Check the pressure charge on the expansion vessel and recharging if required
- Update your service record
Hot Water Cylinder Service Packages
A Kingspan Service Plan takes care of the essential maintenance your hot water cylinder needs to perform reliably. See below for a breakdown of the servicing, checks and maintenance included in your plan.
| Silver | Bronze | |
|---|---|---|
| Includes required service visits | Included | Included |
| 25% off call out charges (inc. one hour onsite and travel costs) | Included | Included |
| Discounted additional labour rates | Included | Included |
| Technical support | Included | Included |
| Dedicated account manager | Included | Included |
| Use of our EasyServ online portal | Included | Included |
| 10% discount off parts | Not Included | Included |
Why Kingspan Service?
Ensure Compliance
Stay one step ahead with expert servicing designed to help keep your systems operating safely and in line with the latest industry standards and regulations.
Our manufacturer-trained engineers carry out thorough inspections and preventative maintenance, giving you confidence that your assets are performing as they should.
Why Kingspan Service?
Nationwide Service Support
With dedicated account managers and a network of experienced engineers across the UK and Ireland, expert support is always within reach. Whether you need routine servicing, technical advice or a system repair, we're here to provide responsive and reliable assistance when you need it most.
Why Kingspan Service?
Flexible Payment Options
Managing your servicing costs shouldn't be complicated.
That's why we offer a range of flexible payment options and service plans, allowing you to spread the cost of maintenance while ensuring your systems continue to receive the care they need.
Why Kingspan Service?
Value for Money
Protect your investment with cost-effective service plans designed to maximise system performance, reduce the risk of unexpected breakdowns and help extend the lifespan of your equipment. Regular maintenance today can help avoid more costly repairs tomorrow.