Hillmaster Horizontal Pumping Station
The Klargester Horizontal Range is engineered for reliable performance offering complete peace of mind.
Service & Support Solutions
Pumping Station Servicing & Maintenance
Extend the life of your pump station and reduce pollution risks with Kingspan’s maintenance plans, keeping your site compliant, efficient, and worry-free.
Why Does my Pumping Station Need to be Serviced?
Pump stations are possibly the most important ‘cog’ in your drainage network. Whether it’s foul, or part of a surface water Sustainable Urban Drainage Systems (SUDs) network, any failure can result in flooding, pollution, site closure or fines. With our comprehensive service plans, we can quickly identify any blockages and any unforeseen flow periods and employ measures to prevent catastrophic failures.
Kingspan’s service and maintenance plans have been developed using our knowledge of a range of pump stations and in accordance with the Environmental Agency Pollution Prevention Guidelines and EN858-2.
All of our pump stations can be fitted, or retrofitted, with our remote asset monitoring software, SmartServ Pro II, to provide you with total visibility over the wastewater system across your estate.
Our planned preventative maintenance plans will help you:
Ensure your pump stations are performing in accordance with the latest SuDS Management guidelines.
Avoid a system failure that can lead to flooding, pollution, site closure or fines.
Our Pump Station Services
Whatever your service enquiry, we're here to help. Choose the option below that best matches your requirements and we'll connect you with the right team.
Request a Quote
Request a QuoteBook an Engineer Visit
Book an Engineer VisitBuy Replacement Parts
Buy Replacement PartsRegister your Warranty
Register your WarrantyWhat's Included in a Pump Station Service Visit?
During our service visit, we will:
Contact the Kingspan Service Team
Contact our experienced team for expert advice, service enquiries or to discuss the right support for your pumping station.
Pump Station Service Packages
A Kingspan Service Plan takes care of the essential maintenance your pump station needs to perform reliably. See below for a breakdown of the servicing, checks and maintenance included in your plan.
| Platinum | Diamond | Diamond Plus | |
|---|---|---|---|
| Routine servicing including mechanical & electrical components | Included | Included | Included |
| 24/7 Remote Monitoring with instant email notification+ | Included | Included | Included |
| 25% off call out charges (including one hour onsite and travel costs) | Included | Included | Included |
| Reduced additional labour charges | Included | Included | Included |
| Dedicated account manager | Included | Included | Included |
| Technical support | Included | Included | Included |
| Fully comprehensive service report | Included | Included | Included |
| 10% discount off parts | Included | Not Included | Not Included |
| 15% discount off parts | Not Included | Included | Included |
| Routine emtpy/desludge* | Not Included | Included | Included |
| Certified effluent quality sampling - via accredited laboratories** | Not Included | Not Included | Included |
Smart Monitoring
Effortlessly manage your asset portfolio at the touch of a button - anytime, anywhere.
Remotely monitor the performance of your pumping station with the SmartServ Pro II. Gain instant visibility across your estate and eliminate on-site visits.
Hillmaster Vertical Pumping Station
Klargester vertical pumping solutions are ideal for commercial developments and premises, where drainage by gravity is not an option.
Hillmaster PX Domestic Pumping Station
Klargester polyethylene pumping solutions are ideal for small domestic properties from extensions to multiple units up to 10 residents, to comply with building regulations 24hr storage.
Clearwater Pumping Station
Clearwater pump stations are used in connection with sewage treatment systems, septic tanks and rainwater harvesting systems.
Why Kingspan Service?
Ensure Compliance
Stay one step ahead with expert servicing designed to help keep your systems operating safely and in line with the latest industry standards and regulations.
Our manufacturer-trained engineers carry out thorough inspections and preventative maintenance, giving you confidence that your assets are performing as they should.
Why Kingspan Service?
Nationwide Service Support
With dedicated account managers and a network of experienced engineers across the UK and Ireland, expert support is always within reach. Whether you need routine servicing, technical advice or a system repair, we're here to provide responsive and reliable assistance when you need it most.
Why Kingspan Service?
Flexible Payment Options
Managing your servicing costs shouldn't be complicated.
That's why we offer a range of flexible payment options and service plans, allowing you to spread the cost of maintenance while ensuring your systems continue to receive the care they need.
Why Kingspan Service?
Value for Money
Protect your investment with cost-effective service plans designed to maximise system performance, reduce the risk of unexpected breakdowns and help extend the lifespan of your equipment. Regular maintenance today can help avoid more costly repairs tomorrow.