

Kingspan Service
Help us Serve you Better
If you’ve recently had a service visit or interacted with our team, we’d love to hear about your experience. Whether it’s something we did well or an area where we can improve, your input is valuable to us.
Partnering with you for Better Service
At Kingspan Service, we’re committed to providing the highest level of service to our customers. Your feedback helps us continue to improve and ensure we’re meeting your expectations.
Please click here to tell us about your service experience. Our team reviews all feedback carefully, and if necessary, we will get in touch to discuss your comments further.
Trusted & Assured
Service that Makes a Difference
Hear directly from our Service Director about the importance of your feedback:
"Our customers are at the heart of everything we do. We are committed to delivering the highest standards of service and continuously improving to meet your needs. Your feedback is invaluable in helping us refine our processes and ensure we provide the best possible experience. Thank you for taking the time to share your thoughts with us."
Joseph Shields, Service Director

Our Commitment to You
- We aim to respond to your feedback as quickly as possible, in most cases this will be within 10 working days. However, some cases may take longer.
- You will be treated with fairness and respect.
- A member of our Service Senior Management team will personally review your feedback.
- If you are not satisfied with the outcome, you may wish to speak to our Service Director, Joseph Shields, by emailing joseph.shields@kingspan.com.
Contact the Kingspan Service Team
Contact our experienced team for expert advice, service enquiries or to discuss the right support for your system.